Billing, Payments & Claims

If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact us.

Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.

If you have any questions about your bill from the insurance company or would like to make a payment, you can select the insurance company below. They have extended hours and may be available when we are not. You can always contact our office to resolve questions concerning bills from your insurance company.

AFLAC
aflac

AFLAC (American Family Life Assurance Company)

1932 Wynnton Road
Columbus, GA 31999
www.aflac.com
Customer Service & Claims Information:
Website: Claims
Policyholder Service
Phone - Service: 1.800.992.3522
Fax - Claims: 1.877.442.3522

Aetna
aetna

Aetna, Inc.

151 Farmington Avenue
Hartford, CT 06156
www.aetna.com
Customer Service & Claims Information:
Website Links:

Phone - General:

Member Services

1.860.273.-0123

Affirmative Insurance Services

Affirmative Insurance Services, Inc.

P.O. Box 428
Bedford Park, IL 60499-0428
www.affirmativeinsurance.com
Customer Service & Claims Information:
Website:
Phone - Claims:
Phone - Billing:
Claims/Billing Information
1.800.255.4687
1.888.425.2455

America First Insurance
america_first

America First Insurance

3400 Waterview Parkway, Suite 200
Richardson, TX 75080
www.americafirst-ins.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - General: 1.800..443.2534
Phone - Claims: 1.877.263.7890

American General Life Companies
 american_general

American General Life Companies

PO Box 1277
Wilmington DE 19899
www.americangeneral.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Manage Policy
Phone - General: 1.800.231.3655
 

 

American Strategic Insurance
asi

American Strategic Insurance Corp (ASI)

805 Executive Center Dr. W, Suite 300
St. Petersburg, FL 33702
www.americanstrategic.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.866.274.5677
Phone - General: 1.866.274.8765

Assurant (American Bankers)
assurant

Assurant (American Bankers)

One Chase Manhattan Plaza
New York, NY 10005
www.assurant.com
Customer Service & Claims Information:
Website:
Phone - Claims:
Claims Information
1.800.326.2845

Atlas General
atlas_general

Atlas General Agency

PO Box 211805
Bedford, TX 76095-8805
www.atlasgeneral.com
Customer Service & Claims Information:
Website:

Phone - Claims:
Phone - General:

Claims

866.522.0361
866.522.0361

Aviva Life & Annuity
aviva

Aviva Life & Annuity

324 South Service Road, Suite 200
Melville, NY, 11747
www.avivausa.com
Customer Service & Claims Information:
Phone - General: 1.800.252.4467

Blue Cross Blue Shield of Texas
bcbs_texas

BlueCross BlueShield of Texas

P.O. Box 660044
Dallas, TX 75266-0044
www.bcbstx.com
Customer Service & Claims Information:
Phone - General: 972.766.6900

Builders & Tradesmen's Insurance
builders_tradesmen

Builders & Tradesmen's Insurance Srvs.

6610 Sierra College Boulevard
Rocklin, California 95677
www.btisinc.com
Customer Service & Claims Information:
Phone - Toll Free:
Phone - General:
1.877.649.6682
1.916.772.9200

CIGNA
cigna

CIGNA

900 Cottage Grove Road
Bloomfield, CT 06002
www.cigna.com
Customer Service Information:
Website:
Phone - Services:
Member Services
1.800.244.6224

CNA
cna

CNA

333 S. Wabash
Chicago, IL 60604
www.cna.com
Customer Service & Claims Information:
Website:
Phone - Claims:
Phone - General:
Claims
1.877.262.2727
1.800.262.2000

Celtic
celtic

Celtic

233 South Wacker Drive, Suite 700
Chicago, IL 6060
www.celtic-net.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.678.9311
Phone - General: 1.800.477.7870

Chubb Group
chubb

Chubb Group of Insurance Companies

15 Mountain View Road
Warren, NJ  07059
www.chubb.com
Customer Service & Claims Information:
Website: Claims
Policies & Make A Payment
Phone - Claims: 1.800.252.4670
Phone - Work. Comp.: 1.800.699.9916
Phone - General: 1.866.324.8222

Colonial Life & Accident Insurance
colonial_life

Colonial Life & Accident Insurance Company

P.O. Box 1365
Columbia, SC 29202
www.coloniallife.com
Customer Service & Claims Information:
Website:
Phone - Service:
Fax - Claims:
Claims
1.800.325.4368
1.800.880.9325

Cornerstone National Insurance
cornerstone

Cornerstone National Insurance Company

3100 Falling Leaf Court
Columbia, MO 65201
www.cornerstonenational.com
Customer Service & Claims Information:
 

Website: Claims
Make A Payment
Phone - Claims: 1.877.426.4252
Phone - General: 1.888.735.576

Dairyland Auto
dairyland_auto

Dairyland Auto

P.O. Box 8021
Stevens Point, WI 54481-8021
www.dairylandauto.com
Customer Service & Claims Information:
Website:
Phone:
Make A Payment
800-334-0090

Dairyland Cycle
dairyland_auto

Dairyland Cycle

P. O. Box 8030
Stevens Point, WI 54481-8030
www.dairylandinsurance.com
Customer Service & Claims Information:
Website:
Phone - Claims:

Phone - General:

Make A Payment
(800) 325-9559
(800) 334-0090
(866) 324-7952

Delta General
delta_general

Delta General Agency

PO Box 2045
Houston, Texas 77252-2045
www.deltains.com
Customer Service & Claims Information:
Website:

Phone - Claims:
Phone - General:

Claims

800.666.0345
800.666.2678

Encompass
encompass

Encompass

120 S. Riverside Plaza
Chicago, IL 60606
www.encompassinsurance.com
Customer Service & Claims Information:
Website: Claims
Make a Payment
Phone - Claims: 1.800.588.7400
Phone - General: 1.866.430.2916

Fidelity Life
fidelity_life

Fidelity Life

P.O. Box 5030
Des Plaines, IL 60017
www.fidelitylife.com
Customer Service & Claims Information:
Website: Claims
Customer Center
Phone - General: 800.369.3990

Fidelity National Property & Casualty
fidelity_national

Fidelity National Property & Casualty Ins.

4905 Belfort Rd., Ste. 110
Jacksonville, FL 32256
www.fidelityonline.com
Customer Service & Claims Information:
Website: Make A Payment
Claims - Flood: 1.800.725.9472
Claims - Renters, Home, Auto, Condo, Dwelling Fire: 1.800.220.1351
Claims - Pers. Umbrella: 1.800.220.1351

Foremost Insurance
foremost

Foremost Insurance Group

P.O. Box 0915Â
Carol Stream, IL 60132-0915
www.foremost.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.527.3907
Phone - Billing: 1.800.532.4221
Phone - Service: 1.800.527.3905

Genworth Financial
genworth

Genworth Financial

6620 West Broad Street
Richmond, VA 23230
www.genworth.com
Customer Service & Claims Information:
Website: Contacts
Account Login
Phone - General: 1 888 436.9678
Phone - Long Term Care: 1 800 456.7766
Phone - Life:

 

1 888 325.5433

Homeowners of America Insurance
homeowners_of_america

Homeowners of America Insurance

1333 Corporate Drive, Suite 325
Irving, TX 75038
www.hoaic.com
Customer Service & Claims Information:
Website:
Phone - Claims:
Phone - General:
Claims
1.866.407.9896
1.866.407.9896

Humana, Inc.
humana

Humana, Inc.

500 West Main Street
Louisville, KY 40202
www.humana.com
Customer Service & Claims Information:
Website:
Phone - Service:
Medicare Claims:
Medicare Billing:
Policyholder
1.800.4.HUMANA
1.800.457.4708
1.800.992.2551

ING Direct
ing

ING

PO Box 60
St. Cloud, MN 56302-0060
www.ing.us
Customer Service & Claims Information:
Website: Retirement Accounts
Annuities Accounts
Life Insurance Accounts
New Customers: 1.800.464.3473
Existing Customers: 1.800.464.0727

Imperial Fire & Casualty
imperial_fire_casualty

Imperial Fire and Casualty

4670 I-49 N. Service Road
Opelousas, LA 70570
www.imperialfire.com
Customer Service & Claims Information:
Website: Manage Your Policy
Auto Claims
Home Claims
Flood Claims
Phone - General: 800.960.7777

John Hancock
john_hancock

John Hancock

164 Corporate Drive
Portsmouth, NH 03801
www.johnhancock.com
Customer Service & Claims Information:
Website: Contacts

Legal & General

Lexington Insurance
john_hancock

Lexington Insurance Company

100 Summer Street
Boston, MA 02110
www.lexingtoninsurance.com
Customer Service & Claims Information:
Website:
Phone - Claims:
Phone - General:
Claims
1.877.873.9972
1.800.355.4891

Liberty Mutual Insurance
liberty_mutual

Liberty Mutual Insurance

175 Berkeley Street
Boston, MA 02116
www.libertymutual.com
Customer Service & Claims Information:
Website: Claims
Policy Service
Phone - Claims: (800) 362-0000
Phone - Billing: (866) 290-2920

Lincoln Financial Group

Lincoln Financial Group

Lincoln National Corporation
150 North Radnor-Chester Road
Radnor, PA 19087
www.lfg.com
Customer Service & Claims Information:
Website: Contact Us

Lloyds of London

Lloyd's

www.lloyds.com
Customer Service & Claims Information:
Website:

Phone - General:

Account Login

+44 (0)20 7327 1000

Mendota Insurance

Mendota Insurance

PO Box 64586
St. Paul, MN 55164
www.mendota-insurance.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.422.0793
Phone - General: 1.800.422.079

MetLife Insurance

MetLife Insurance Company

One Madison Avenue
New York, NY 10010
www.metlife.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.854.6011
Phone - Service: 1.800.638.2886

Mutual of Omaha

Mutual of Omaha

Mutual of Omaha Plaza
Omaha, Nebraska 68175
www.mutualofomaha.com
Customer Service & Claims Information:
Website:

Phone - Claims:
Phone - General:

Claims

1.800.775.1000
1.800.228.7104

National General Insurance

National General Insurance

www.nationalgeneral.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.325.1088
Phone - Service: 1.800.847.2886

National Lloyds Insurance

National Lloyds Insurance Company

National Lloyds Insurance Company
P.O. Box 26500
Waco, Texas 76702-2650
www.natlloyds.org
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 817.632.2612
Phone - General: 800.749.6419

Nationwide Insurance

Nationwide Insurance

One Nationwide Plaza
Columbus, OH 43215
www.nationwide.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Access Your Account
Phone - Claims: 1.800.421.3535
Phone - Billing: 1.877.262.0247

Pacific Specialty Insurance

Pacific Specialty Insurance Company

P.O. Box 40
Anaheim, CA 92815
www.psic-onespot.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.962.1172
Phone - General: 1.800.303.5000

Philadelphia Insurance

Philadelphia Insurance Companies

One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004
www.phly.com
Customer Service & Claims Information:
Website:

Phone - Claims:
Phone - Billing:
Phone - Service:

Claims
Make A Payment
1.800.765.9749
1.877.438.7459
1.877.438.7459

Principal Financial Group

Principal Financial Group

711 High Street
Des Moines, IA 50392
www.principal.com
Customer Service & Claims Information:
Website: Online Adminstration
Online Banking
Phone - Claims: 1.800.986.3343
 

 

Progressive Insurance

Progressive Insurance

Dept. 0561
Carol Stream, IL 60132-0561
www.progressiveagent.com
Customer Service & Claims Information:
Website: File a Claim
Manage Your Policy
Online Bill Pay
Phone - Claims: (800) 274-4499
Phone - Service: (800) 876-5581
(customers in all states
Phone - Service: EXCEPT CA)
1.800.300.3693
(customers in CA)

Protective Life Corporation

Protective Life Corporation

2801 Highway 280 South
Birmingham, AL 35223
www.protective.com
Customer Service & Claims Information:
Website:

Phone - General:

Claims

1.800.866.3555

Prudential

Prudential

213 Washington Street
Newark, NJ 07102
www.prudential.com
Customer Service & Claims Information:
Website:
Phone - Life:
Phone - Annuities:
Phone - Disability:
Account Login
1.800.778.2255
1.888.778.2888
1.800.842.171

RLI

RLI

9025 N. Lindbergh Drive
Peoria, IL  61615
www.rlicorp.com
Customer Service & Claims Information:
Website: Claims
Contact Us
Phone - Claims: 1.800.444.0406
Phone - General: 1.800.331.4929

Safeco Insurance

Safeco Insurance

P.O. Box 6476Â
Carol Stream, IL 60197
www.safeco.com
Customer Service & Claims Information:
Website Links:

Phone - Claims/Service:

Claims
Make A Payment
1.800.332.3226

Service Lloyds Insurance

Service Lloyds Insurance Company

P.O. Box 26850
Austin, Texas 78755-26850
www.servicelloyds.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 800.299.6977
Phone - General: 800.299.6977

Symetra Life Insurance

Symetra

PO Box 34690
Seattle, WA 98124-1690
www.symetra.com
Customer Service & Claims Information:
Website:

Phone - Claims:
Phone - General:

Claims

1.800.796.3872
1.800.796.3872

Texas Mutual

Texas Mutual Insurance Company

6210 East Highway 290
Austin, Texas 78723-1098
www.texasmutual.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.892.5246
Phone - General: 1.800.859.5995

The General

The General

2636 Elm Hill Pike, Suite 510
Nashville, Tennessee 37214
www.thegeneral.com
Customer Service & Claims Information:
Website:

Phone - Claims:
Phone - General:

Claims

800.280.1466
866.519.7422

The Hartford

The Hartford

One Hartford Plaza
Hartford, CT 06155
www.thehartford.com
Customer Service & Claims Information:
Website: Service and Claims
Personal Claims: 1.800.243.5860
AARP Policyholders: 1.877.805.9918
Flood Claims: 1.800.787.5677
Commercial Auto: 1.800.327.3636
Commercial Property: 1.800.327.3636
General Liability: 1.800.327.3636
Workers' Comp: 1.800.327.3636

Titan

Titan Insurance

22901 Mill Creek Blvd
Cleveland, OH 44122
www.titan.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - General: 800.848.2687
Phone - Pers. Auto Claims: 888.866.9965
Phone - Com. Auto Claims: 800.888.2424

Transamerica Life Insurance

Transamerica Life Insurance Company

4333 Edgewood Road NE
Cedar Rapids, IA 52499
www.transamerica.com
Customer Service & Claims Information:
Website:
Phone - General:
Phone - Claims:
Contact Us
(800) 852-4678
(866) 763-7474

Travelers Insurance

Travelers Insurance Company

Write or Contact Travelers
www.travelers.com
Customer Service & Claims Information:
Website Links:

Phone - Claims:
Phone - Business Claims:
Phone - Flood:
Phone - Boat:
Phone - Billing:

Claims
Billing
(800) 252-4633
(800) 238-6225
(800) 252-4633
(800) 252-4633
(800) 842-5075

United States Liability Insurance

United States Liability Insurance Group

190 South Warner Road
PO Box 6700
Wayne, PA 19087
www.usli.com
Customer Service & Claims Information:
Website: Policyholder Login
Claims
Make A Payment
Phone - Claims: 1.800.523.5545
Phone - General: 1.800.523.5545

UnitedHealthcare

UnitedHealthcare

450 Columbus Blvd.
Hartford, CT 06103
www.uhc.com
Customer Service & Claims Information:
Website:
Phone - Members:
Member Login
1.866.633.2446

Utica National Insurance

Utica National Insurance Group

PO Box 5310
Binghamton, NY 13902
www.uticanational.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 800.216.1420
Phone - WC Claims: 800.284.3806
Phone - General: 800.274.1914

West Coast Life Insurance

West Coast Life Insurance Company

343 Sansome Street
San Francisco, CA 94104
www.westcoastlife.com
Customer Service Information:
Website:
Phone - Service:
Phone - Claims:
Phone - General:
Policyholder
1.800.866.9933
1.800.424.1592
1.800.366.937

Zurich

Zurich

Zurich North America
1400 American Lane
Schaumburg, IL 60196
www.zurichna.com
Customer Service & Claims Information:
Website: Claims
Make A Payment
Phone - Claims: 1.800.987.3373
Phone - Service: 1.800.382.2150